All about Conference Calling


In order for an extension to add outside and/or internal callers into a conference, they must have control of the call.


To have control, you must be the person establishing the call or <if you want to transfer control> then place the call on hold and let another extension pickup the call to control it.


So if user calls a client and wants you to add someone to the call, she will place the call briefly on hold so you can pickup the call (you now have control) and then you can add the user back to the call as well as other outside calls, etc.


To establish a conference call


  • Dial the internal extension or DIAL-9 + external telephone number
  • Person answers
  • PRESS CONF button
  • Dial another internal extension number or DIAL-9 to grab another outside line and then dial the telephone number
  • Person Answer
  • PRESS CONF button
  • Now you have a 3-way conference call
  • To add more callers
  • PRESS CONF
  • Dial the internal extension or DIAL-9 + external telephone number
  • If voice mail / no answer PRESS FLASH/RECALL to drop (do not press Conf)
  • If person answers PRESS CONF button to join everyone together

For you to Drop Out of the Call, (while still maintaining control & the ability to re-join) PRESS CONF Button then hangup