Transcribed Voice Mail to Text Feature with the goal of continually providing feature-rich communications tools, we’re excited to announce the addition of Cloud9Phone’s Voice to Text solution!


Cloud9Phone now provides a Google AI-powered Voice to Text solution, via our Hosted PBX Service platform.


Our clients can now have their voicemails automatically transcribed and sent to them via email and/or SMS Text Message and also their Cloud9Phone's Mobile App.


Who is the ideal customer for a Voice to Text solution?


Voice to Text is ideal for busy professionals who can't be accessible at a moment's notice, are often in meetings, or in an environment where it’s not feasible to listen to messages in sequential order.


Users can review transcribed voice messages at a time and place that's most convenient, and can quickly focus on specific messages. What are some of the key benefits?


  1. Save Time – Busy professionals don’t have time to listen to every voicemail. With Voice to Text, they can skip the voice messages they’re not interested in reading.
  2. Prioritize - Users can quickly scan transcribed messages and address messages based on importance or time sensitivity.
  3. Find Information – Users can efficiently target specific transcribed messages to find exactly the information they need – from contact information, to payment details, to an address for their next meeting.