Reset the Phone to the Factory Settings from the Phone Keypad


You can reset the phone to the factory settings. The reset clears all the phone parameters.


Procedure

Step 1Remove power from the phone in one of these ways:
  • Unplug the power adapter.
  • Unplug the LAN cable.
Step 2Wait 5 seconds.
Step 3Press and hold # and plug the phone back in.
Step 4When the Headset and Speaker buttons are lit, release # and enter the following key sequence: (needs to be done FAST !)

123456789*0#


The light for the Headset button turns off after you press the 1 key. After you enter the key sequence, the Mute button lights.


Caution 

Do not power down the phone until it completes the factory reset process, and the main screen appears.


The phone resets.



see youtube video if available

https://www.youtube.com/watch?v=SdNgFmANw5o