FAQ's for Customers

Default solution folder, feel free to edit or delete it.

Group Mailboxes
Sometimes it is convenient for several users on a pbx to use a common mailbox, such as callers access from an autoattendant, e.g. for Support or Sales messa...
Fri, Feb 19, 2016 at 3:06 PM
Glossary of Technical Industry Terms
  American National Standards Institute (ANSI) An organization that certifies standards developed by a wide variety of industry groups. ANSI does not...
Fri, Feb 19, 2016 at 12:25 PM
List of TCP and UDP port numbers
List of TCP and UDP port numbers From Wikipedia, the free encyclopedia Jump to: navigation, search This is a list of Internet socket port numbers...
Fri, Feb 19, 2016 at 10:59 AM
Panasonic Phone Provisioning
Panasonic Phone Provisioning   Panasonic KX-UT113, KX-UT123, KX-UT133, and KX-UT136 1.    Plugin and boot up the phone 2.    Press the “Setting”...
Fri, Feb 19, 2016 at 10:56 AM
How Much Data does VoIP Use of 4G LTE Broadband per Month
When considering using one of our recommended Routers that also provide 4G Internet Backup in case your primary Internet link fails, below are the average u...
Fri, Feb 2, 2018 at 11:48 AM
Find Me / Follow Me Feature
The Find Me feature attempts to locate you by dialing a list of extensions or phone numbers until you accept or reject the call. The caller is placed on hol...
Fri, Feb 19, 2016 at 11:05 AM
How Fast is Cellular Data Networks
Speeds will vary depending on whether you're in a 3G or 4G area; your signal strength will also impact performance. Below are the average speeds you ca...
Fri, Feb 19, 2016 at 2:40 PM
Phantom Ringing and SipVicious
Phantom Ringing and SipVicious "Phantom Ringing" is a phenomenon where phones ring but if they are answered no one is there. Often the caller I...
Fri, Feb 19, 2016 at 10:59 AM
Call Center Functionality
Call Center Depending on your Cloud9Phone Service plan, your PBX may include certain Call Center features. There are three main components of the Call Ce...
Fri, Feb 19, 2016 at 10:59 AM
Cellular 4G LTE Signal Strength Perfect -60 to -65dBm | Good -75 to -88dBm
Perfect" signal strength for any mobile signal in a phone should be around -60 to -65 dBm Good considered -75dBm to -88dBm, 125dBm or worse cons...
Fri, Feb 19, 2016 at 2:38 PM