FAQ's for Customers

Default solution folder, feel free to edit or delete it.

ICC CAT5 EZ Jack Wiring Pin Out & Diagrams
Please see the attached PDF ICC document for more details regarding the ICC EZ CAT5 Jack Pinouts & Diagrams      
Fri, Feb 19, 2016 at 10:55 AM
Sonicwall Firewall Settings
Sonicwall Firewall Settings   NOTE:  If LAN to WAN and WAN to LAN are already setup to (Source: ANY, Destination: ANY, there's no need to do the ...
Fri, Feb 19, 2016 at 2:42 AM
PEPLINK CELL SIGNAL STRENGTH CHART READING
    The scheme used by IC2 for cell strength is as follows - RSSI >= -75 = 5 bars RSSI >= -86 = 4 bars RSSI >= -97 = 3 bars RSSI &g...
Fri, Feb 19, 2016 at 2:39 PM
Cisco SPA8000 SIP TCP & RTP Ports
  Cisco SPA8000 SIP GATEWAY   TCP & RTP Ports for Firewall Check   SIP TCP: 5060 to 5380 RTP: 16384 to 19482  
Fri, Feb 19, 2016 at 2:07 AM
A free way to listen to .wav voice mail file attachments on your Android device
A totally FREE way to listen to .wav files on your Android device Can't listen to .wav files on your droid? Here's a solution.   One of t...
Fri, Feb 19, 2016 at 3:07 PM
CISCO SPA8000 POSTAGE & FAX MACHINE SETTINGS
Dial Plan (*xxxx|[3469]11|0|00|[2-9]xxxxxx|1[2-9]xx[2-9]xxxxxxS0|[2-9]xx[2-9]xxxxxxS0|*671[2-9]xx[2-9]xxxxxx|*67[2-9]xx[2-9]xxxxxx|011xxxxxxxxxxxx.|[#*x][*...
Sat, Jul 15, 2017 at 2:43 PM
Verizon FIOS Pricing 12/13/2013 (1) Static IP - Business Plan - No Commitment
Fri, Feb 19, 2016 at 10:51 AM
Configuring and Accessing Voicemail via your Phone
  To initially set up voicemail, press the “message” key on your phone (or dial * and ext. number) and enter your password, which by default matches y...
Fri, Feb 19, 2016 at 11:07 AM
Recording your Cloud9Phone Automated Attendant Greetings Using Star Codes
Recording your Automated Attendant Greetings   To record or listen to your Automated Attendant greeting from any system phone.   To Listen DIAL: *331 / ...
Wed, Apr 10, 2019 at 7:00 PM
User Account Temporarily Locked vs. User Account Locked Due to Failed Login Attempts
Clarification on the Accounts when they lock When accessing the portal after 3 failed attempts, the Account will automatically have a soft lock, which re...
Fri, Feb 19, 2016 at 3:04 PM